Digital Strategist, Agile PM, CSM, SEO

Job Description

Job Title	Digital Consultant
Location	Remote
Time Zone	Eastern Standard Time
Creation Date	10 Sep 2021
Last Modified	10 Sep 2021

Job Overview

Agileana is a lean, agile team that works hard to deliver value to our clients, in a friendly and respectful working environment. The people at Agileana are friendly, kind, and funny. We believe in a work/life balance, flexible work schedule, honesty, transparency, and a positive attitude all around.

We are in search of a digital strategist, agile project manager, SEO pro, usability consultant, and WordPress expert (all wrapped in one) to take charge of our small portfolio of WordPress clients. Most of the clients are in a long-term operations and maintenance mode. However, we do pick up some new WordPress projects that are either a redesign/redevelopment, or perhaps a migration from Drupal to WordPress, or a new out-of-the-box WordPress project. Our own website - www.Agileana.com - is also powered by WordPress and needs care and feeing as well. A lot of the clients you will work with are good people on a good mission - trying to save animals, people, money, natural resources, and the planet.

This digital ninja is the first responder to client issues and inquires. She/He will analyze requirements, prioritize issues, delegate tasks, and/or resolve issues directly. As the team grows, you will help identify, recruit, and hire new talent. And, you may also help grow the business unit as well by maintaining positive working relationships with our clients, seeking out new clients, and responding to incoming requests for proposals.

The right candidate is highly organized, enjoys working in a fast-paced environment, has strong project management skills, is passionate about web and information technology, and is considered a WordPress guru.

Duties & Responsibilities

• Respond to clients and their issues in a timely and professional manner
• Analyze, understand, troubleshoot, and diagnose issues
• Break down the work, estimate the level of effort, and inform the client
• Delegate tasks to team members and/or resolve issues directly

• Predict resources and manage resources needed to reach objectives
• Develop and manage a detailed project schedule and work plan as needed
• Provide project updates consistently to various stakeholders
• Monitor progress and adapt work as required
• Measure project performance to identify areas for improvement
• Ensure projects meet deadlines
• Seek and cultivate growth opportunities from within the client relationship
• Lead by example
• Exercise solid agile software development practices

Candidate Qualifications

• Bachelor's degree in a related field
• Certified Scrum Master (CSM) certification
• 5+ years working in WordPress
• Agile Certified Practitioner (ACP) certification (preferred)
• Project Management Professional (PMP) certification (nice to have)
• Professional in Business Analysis (PBA) certification (nice to have)
• Lean Six Sigma (nice to have)
• ITIL4 Foundation (nice to have)
• Strong understanding of technical SEO
• Strong D/I on the DiSC personality profile

Desired Skills

• Excellent written and oral communication skills - technically and non-technically
• Ability to effectively manage time and identify and focus on priorities
• Emotional intelligence, tactfulness, and outstanding customer service attitude
• Analytical mind with ability to understand data, processes, and variables
• Negotiation skills and the ability to develop strong working relationships
• A keen eye for detail - both visually and technically (code and data)
• Resourceful, creative, problem solving
• HTML/CSS
• WordPress design, theming, and development
• JavaScript (preferred)
• PHP (preferred)
• DevOps (preferred)

Expectations

• Structured, organized, attentive to detail
• Creative, confident, and enthusiastic
• Responsible, accountable
• Punctual
• Team player
• Adaptive, responsive, agile
• Committed, dedicated

Company Benefits

• Excellent and competitive salaries
• Excellent healthcare insurance (for U.S. based employees and their families)
• Liberal leave, flexible schedule, and Company holidays and paid time off (PTO)
• Great clients, challenging work assignments
• Outstanding Team members who will go out of their way to help each other
• Positive company culture and healthy work environment
• Travel, training, and technology budget

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